Privacy Policy

Last updated: November 1, 2025

At La Despensa Dry Goods & Refillery (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website [ladespensarefillery.com], make a purchase, or interact with us online or in-store.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Collecting Personal Information

We collect personal information in order to provide our products and services, fulfill your orders, and improve your experience. This may include:

Contact information (such as name, email address, phone number, and billing/shipping address)
Order information (such as items purchased, payment method, and order history)
Account information (if you create an account on our website)
Communication information (such as messages sent through our forms, emails, or social media)
Technical information (such as browser type, device, and site activity for analytics purposes)

We collect this information directly from you or automatically through your use of our website using tools such as cookies and analytics.

2. Using Personal Information

We use your information to:

Process and fulfill your orders
Communicate with you about your purchases, inquiries, and updates
Send newsletters or marketing communications (only with your consent)
Improve our website, products, and customer experience
Maintain the security and integrity of our business and data

We will never sell, rent, or trade your personal information to third parties.

3. Sharing Personal Information

We share information only with trusted third-party service providers who help us operate our business, such as:

Mailchimp, for managing newsletters and email communications
Lightspeed Retail, for secure point-of-sale and e-commerce transactions
Payment processors, such as credit card and digital wallet services, to complete your purchase
Shipping and delivery partners, to fulfill your orders
Website analytics and performance tools, to understand how visitors use our site

These service providers are given only the information necessary to perform their specific functions and are obligated to protect your data in accordance with privacy laws and this Policy.

We may also disclose information if required by law, regulation, or legal process.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and collect analytics.
You can choose to disable cookies through your browser settings, though this may affect certain site functions such as login or cart features.

5. Your Rights and Choices

You have the right to:

Access the personal information we hold about you
Request corrections or updates to your information
Unsubscribe from marketing emails at any time using the link in our emails
Request deletion of your personal information, subject to legal or recordkeeping obligations

To make a privacy-related request, please contact us using the details below.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

7. Security of Your Information

We take reasonable precautions to protect your personal data from loss, misuse, unauthorized access, or disclosure. However, no internet-based system is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the date revised above. Continued use of our website indicates your acceptance of any updated terms.

9. Contact Us

If you have any questions or concerns about our privacy practices, please contact us:

La Despensa Dry Goods & Refillery
247 W Milam St. | Wharton, TX 77488
Email: amy@ladespensarefillery.com
Phone: (979) 200-2865

10. Legal Disclaimer

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. You should review this policy with a licensed attorney to ensure compliance with applicable laws, including the Texas Data Privacy and Security Act and other relevant regulations.